Thank you for purchasing at the Kahf Guard App.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms apply to any products or services you purchase from us.
Interpretation and Definitions
The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Refund Policy:
- Application means the software program provided by the Company and downloaded by You on any electronic device, named Kahf Guard.
- Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Kahf Bangladesh Ltd., Dhaka, Bangladesh.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods or Services from Us.
- Service refers to the Application.
- Website refers to Kahf Guard, accessible from (/).
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason for doing so.
The deadline for canceling an order is 7 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can contact us via:
Email: (support@kahfguard.com)
We will refund your payment within 7–10 working days from the day on which we confirm your refund request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for Refunds
To qualify for a full or partial refund on your subscription plan, the following conditions must be met:
- 7-Day Window: Your refund request must be submitted within 7 days of the initial purchase or automatic renewal date.
- Proof of Purchase: You must provide the account email or receipt/invoice associated with the active subscription.
- Promotions & Discounts: Discounted subscriptions or special promotional billing cycles are refunded at the actual promotional price paid.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: