Last updated: August 5, 2026
Thank you for choosing Kahf Guard. This policy explains how refunds work for our Premium subscription plans, how to cancel, and what to do if you're not satisfied with a purchase.
Kahf Guard's core protection — harmful-site blocking, Safe Search, and ad filtering — is free forever and does not require payment, so nothing in this policy applies to it. This policy applies only to paid Premium subscriptions (Personal Plan, Family Plan) and one-time Premium purchases.
The words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
New accounts may be offered a free trial of Premium features. If you cancel before the trial ends, you will not be charged, and there is nothing to refund. If you're charged once your trial converts to a paid Subscription, that charge is covered by the refund terms below.
You may request a refund within 7 days of the charge in question — whether that's your initial Subscription purchase, a renewal charge, or a one-time Lifetime purchase. Requests submitted after this 7-day window will generally not be honored, except where required by applicable law.
Email: support@kahfguard.com
Please include:
Where your refund is processed depends on how you paid, since Kahf Guard doesn't control billing on every platform.
Billed by Google. Requests within 48 hours may qualify for Google's automatic refund. Within our 7-day window, email us and we'll process it through Google Play on your behalf.
Billed and refunded by Apple directly — we can't issue iOS refunds ourselves. Request at reportaproblem.apple.com. We're happy to help you find your purchase details.
Billed directly by Kahf Bangladesh Ltd. Email us to request a refund. Approved refunds return to your original payment method within 7–10 working days, at no extra fee.
You can cancel at any time. Cancelling stops future renewal charges — it doesn't, by itself, refund the current billing period. You keep full Premium access until the period ends, then your account reverts to the free tier.
The Barakah Pass gives free Premium access to users who can't afford a paid Subscription, funded by the community through Be an Ansar. Because the recipient makes no payment, this policy's refund terms don't apply to Barakah Pass access — it's instead reviewed periodically for continued eligibility.
Donations made through Be an Ansar to sponsor another user's access are a charitable contribution and are non-refundable, except where required by law.
Our team typically replies within 24 hours.
Email support@kahfguard.com